Do you need immediate assistance? Using no more than your Internet connection and the DesignCorp Remote software, you can initiate a support session instantly. To initiate a session: 1• Click the Get Help button (The UserMate software will download to your desktop) 2• It will automatically expand the Remote Mac Helpmate software. (If not, double click the .zip file to expand) 3• Double click the Remote Mac Helpmate application. It will automatically start a remote screen sharing session. Security is guaranteed: • Sessions can ONLY be initiated by the client • Remote support sessions time-out and lock down the system after a set period of time • The client side user has the ability to stop a session at any moment. • Unique control keys, necessary for a session are generated at the client side and can never be reused • All communications between the DesignCorp tech and your computer are protected by a symmetric block cipher Encryption Algorithm called Blowfish.

Copyright 2008 DesignCorp: A division of Autumn Graphics, Inc. All Rights Reserved.
Apple Certified Mac IT Consultant and Macintosh Support and Consulting.
Serving Downingtown, West Chester, Malvern, Exton, Devon, Wayne, Paoli, Valley Forge, Chadds Ford,
King of Prussia, Kennett Square, Phoenixville, Pottstown, Plymouth Meeting, Norristown, Blue Bell,
Coatesville, PA (and surrounding cities) and Wilmington, Delaware.